IT Maintenance Technician

 

1. KEY TASKS:

- Maintenance KIOS and EDC on side.

- Support and Troubleshooting AD, DHCP, Anti-viruses, Printer Server, Email and File Share

- Support and fix EDC and KIOS hardware and software with suppliers

- Installation and Maintenance KIOS and EDC

- Support and coordinate Fix SIM Connection with operators

- Support and coordinate EDC and KIOS with vendors KIOS, EDC, Laptops, Desktop and IP Phone inventories

 

2. DUTIES & RESPONSIBILITIES:

- Installation KIOS and EDC in Web Truemoney from other team request.

- Perform KIOS and EDC testing with scenarios provided.

- Documentation of KIOS and EDC hardware issue and solution with teamwork.

- Troubleshooting KIOS and EDC hardware and software

- Troubleshooting KIOS by phone call and on side support

- Configuring KIOS and EDC by guideline and training provided

- Initiative and Coordinate with shop or agent to access KIOS maintenance

- Create new KIOS Configuration and perform testing before provide Sales Team.

- Coordinate with Operators to fix SIM error, SIM Block, SIM Lost and SIM Broken

- Tracking SIM data usage report with operators

- Daily, Weekly and Monthly report of KIOS status

- Technical user support on Windows OS, Mac, PCs, and Laptops

- Diagnose and resolve software and hardware issues

 

3. SPECIFICATION:

- Associated Degree or Bachelor degree in computer science or equivalent experience

- Overall experience 1 year

- Good at English both writing and speaking

- Good in hardware and software maintenance skill

- Have a concept and basic networking

- Must be able to work independently and in a team environment. Self-motivated, excellent communication and customer handling skill.

 

The potential benefits you can expect from us:

- 24-hour worldwide Insurance system

- Competitive salary package

- Long-term potential personal & professional development plan

- Performance based career advancement

 

If you are very active and qualified candidate seeking upward job prospectus to reach your hidden ability and dream job in ASEAN recognized brand business industry in Cambodia, So TrueMoney Cambodia is the best CHOICE!

For interested & qualified person, please send your CV&CL attach with: Copied of Family Book, Birth Certificate, National ID Card and Education Degree/Certificates to:

Address: No 99-100, Street Sothearos, Sangkat Tonle Bassac, Khan Chamkarmon, Phnom Penh, Cambodia 

Email : This email address is being protected from spambots. You need JavaScript enabled to view it., Tel: 016 777 983/087 888 532