IT Support Officer

 

1. KEY TASKS:

- Handle User Concern with Email, G Suite, Software and Hardware. 

- Manage AD, DHCP, Files Server, and DNS

- Exchange Spare part Terminal

- Check Terminal when exchange

- Support Fix SIM Connection

- Charge Terminal

- Control SIM of EDC Smart and Metfone

- Control Terminal broken

- Resolve software, and hardware issues

- Technical support on Windows OS, Mac, PCs, and Laptops 

 

2. DUTIES & RESPONSIBILITIES:

- Backup File share every month

- Handle User Concern Email G Suite, Software and Hardware

- Backup Data Conical Hat for Finance every Weekend

- Support Fix SIM error, SIM Block, SIM Lost, SIM Broken

- Control Terminal Broken

- Fix Terminal Broken

- Change spare part Terminal like Printer print not clear

- Change GPS (unknown SIM)

- Do documentation with configure email and Fix Terminal Error and Videos

- Request terminal for Charging in stock

- Change Status Location when return Terminal broken

- When PC Error contact to service come to check

- Printing/Troubleshooting and refill

- Technical user support on Windows OS, Mac, PCs, and Laptops

- Diagnose and resolve software, and hardware issues

- Experienced with resolving LAN network issues, firewall, and VPN

- Create and configure email for new staff on PC

- Configure email on PC, phone and archive email

- Resolve the other issues to other departments with PC, Scan virus and email

- Support both Technical and Network

 

3. SPECIFICATION:

- Bachelor degree in computer science or equivalent experience

- Overall Experience 1-2 years

- Good at English both writing and speaking

- Good working knowledge in Microsoft Office 2003-2010,2013, Outlook, Anti-virus software, PC backup and restore

- Have a concept and basic understanding of firewall and VPN

- Must be able to work independently and in a team environment. Self-motivated, excellent communication and customer handling skill.

 

The potential benefits you can expect from us:

- 24-hour worldwide Insurance system

- Competitive salary package

- Long-term potential personal & professional development plan

- Performance based career advancement

 

If you are very active and qualified candidate seeking upward job prospectus to reach your hidden ability and dream job in ASEAN recognized brand business industry in Cambodia, So TrueMoney Cambodia is the best CHOICE!

For interested & qualified person, please send your CV&CL attach with: Copied of Family Book, Birth Certificate, National ID Card and Education Degree/Certificates to:

Address: No 99-100, Street Sothearos, Sangkat Tonle Bassac, Khan Chamkarmon, Phnom Penh, Cambodia 

Email : This email address is being protected from spambots. You need JavaScript enabled to view it., Tel: 016 777 983/087 888 532