Service Monitoring Engineer

 

1. KEY TASKS:

- To ensure maximum possible service availability and performance

- To provide support services for engineering and other technical teams

 

2. DUTIES & RESPONSIBILITIES:

- Manage and maintain the True Money Systems (these report on the status and performance of True Money’s system, True Money’s compute resource and True Money’s services)

- Fault handling and escalation (identifying and responding to faults on True Money’s systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).

- Server build and installs, application upgrades, network equipment build and installation. Maintain hardware serial audits.

- Maintenance of technical documentation (for NOC) of processes and procedures used throughout normal operations.

- Development of knowledge and skills in network and system administration, particularly with regarding to True Money’s own architecture and platforms.

- Generate SMS and email regarding network and system issues as per SLA.

- Report daily and weekly traffic and fraud detection observed in the NOC.

 

3. SPECIFICATION:

- Bachelor’s degree or degree in Computer Science/Technology

- A minimum of 12-18 months experience in Network and System Operation Center

- Good networking diagnostic skills

- Experience with CentOs, Redhat and Ubuntu

- Experience and understanding with Monitoring tool such  Cacti, Nagios, Observium,

- Work well in a busy team, being quick to learn and able to deal with a wide range of issues

- Strong analytical skills and able to collate and interpret data from various sources

- Ability to assess and priorities faults and respond or escalate accordingly

- Basic understanding of networking and system monitoring concepts and management tools

- Exposure to scripting basics

- Capable of multi-tasking, good time management and prioritization of workload

- Clear communicator (both written and verbal)

- Willing to learn and develop new skills

- Ability to work on own initiative

- ‘Can do’ attitude

- Cooperate with other teams

 

The potential benefits you can expect from us:

- 24-hour worldwide Insurance system

- Competitive salary package

- Long-term potential personal & professional development plan

- Performance based career advancement

 

If you are very active and qualified candidate seeking upward job prospectus to reach your hidden ability and dream job in ASEAN recognized brand business industry in Cambodia, So TrueMoney Cambodia is the best CHOICE!

For interested & qualified person, please send your CV&CL attach with: Copied of Family Book, Birth Certificate, National ID Card and Education Degree/Certificates to:

Address: No 99-100, Street Sothearos, Sangkat Tonle Bassac, Khan Chamkarmon, Phnom Penh, Cambodia 

Email : This email address is being protected from spambots. You need JavaScript enabled to view it., Tel: 016 777 983/087 888 532