Wallet Supervisor

 

1. KEY TASKS:

To increase wallet monthly active user and insure the market competition.

 

2. DUTIES & RESPONSIBILITIES:

- Be part of the wallet team and assist in preparing the go-to market strategy for use cases for TrueMoney Wallet Cambodia

- Take ownership of key wallet KPIs (Cost of Activation, Registration, Activation and Re-activation)

- Take ownership of KYC process. Identify customer pain points and ways to address them.

- Develop testing strategies for all aspects of the wallet project to ensure the most effective approach to achieve KPIs

- Acquire strategic partners and clients who can help us grow our user base and provide better services to our existing customers. Maintain good

client relationship management.

- Keep up-to-date with what wallet competitors are doing

- Assist marketing team with product launches and marketing campaigns

- Oversee marketing communications related to wallet with customers through the Customer Relations Team.

- Ensure the customer database is segmented effectively for targeted marketing activities.

- Map and analyze customer journey. Work with the local product team and related functions to define product requirements for each use case to

maximize registration, activation and re-activation.

- Identify customer needs and pain points. Work closely with the product team to ensure timely release of each use case.

 

3. SPECIFICATION/REQUIREMENTS:

- English and Khmer fluency

- Bachelor’s Degree with an IT or related background preferred but not required.

- 2+ years of working experience preferably in an e-wallet company, e-commerce, banking (or other related fields)

- Strong verbal and written communications skills. Confident and articulate, capable of inspiring strong collaboration in an organization.

- Strong background in customer acquisition, customer relationship, re-engagement and retention strategies.

- A thorough understanding of the payment and technology industry including competitive landscape, key industry and technology trends and

customer needs

- Strong work ethic and self-discipline

 

 The potential benefits you can expect from us:

- 24-hour worldwide Insurance system

- Competitive salary package

- Long-term potential personal & professional development plan

- Performance based career advancement

 

If you are very active and qualified candidates seeking upward job prospectus to reach your hidden ability and dream jobs in ASEAN recognized brand business industry in Cambodia, So TrueMoney Cambodia is the best CHOICE!

For interested & qualified persons, please send your CV&CL attach with: Family book, Birth Certificate, National ID Card and Education Degree/Certificates to:

Address: No 99-100, Street Sothearos, Sangkat Tonle Bassac, Khan Chamkarmon, Phnom Penh, Cambodia

Email : This email address is being protected from spambots. You need JavaScript enabled to view it., Tel: 016 777 983/087 888 532